The System Administrator (SA) II is responsible to assist in
effective provisioning, installation/configuration, operation, and maintenance
of system hardware, software and related infrastructure.
SA Engineering and
Provisioning
1. INSTALL
new / rebuild existing servers and configure hardware, peripherals, services,
settings, directories, storage, etc. in accordance with standards and
project/operational requirements.
2. INSTALL
and configure computer based systems
3. DEVELOP,
document and maintain installation and configuration procedures.
4. CONTRIBUTE
to and maintain system standards.
5. RESEARCH
and recommend innovative, and where possible automated approaches for system
administration tasks.
6. IDENTIFY
approaches that leverage our resources and provide economies of scale.
Operations and Support
7. MONITOR
and verify the integrity and availability of all hardware, server resources,
systems and key processes, reviewing system and application logs, and verifying
completion of scheduled jobs such as backups.
8. ENSURE
regular security monitoring to identify any possible intrusions.
9. ENSURE
daily backup operations, ensuring all required file systems and system data are
successfully backed up to the appropriate media, recovery tapes or disks are
created, and media is recycled and sent off site as necessary.
10. ENSURE
regular file archival and purge as necessary.
11. CREATE,
change, and delete user accounts per request.
12. PROVIDE
Tier III/other support per request from various agencies.
13. INVESTIGATE
and troubleshoot issues.
14. REPAIR
and recover from hardware or software failures. Coordinate and communicate with
impacted agencies.
Maintenance
15. APPLY
OS patches and upgrades on a regular basis, and upgrade administrative tools
and utilities.
16. CONFIGURE
/ add new services as necessary.
17. UPGRADE
and configure system software that supports local infrastructure or operational
needs.
18. PERFORM
periodic performance reporting to support capacity planning.
19. PERFORM
ongoing performance tuning, hardware upgrades, and resource optimization as
required.
20. CONFIGURE
CPU, memory, and disk partitions as required.
21. MAINTAIN
data center environmental and monitoring equipment.
Bachelor's Degree in Computer
Science, Information Technology, or related field with 1 — 2 years of relevant
system administration experience.
Technical:
1.
Hands
on experience troubleshooting hardware/software.
2.
Knowledge
of technical environment and network topologies.
3.
Knowledgeable
of windows operating systems and servers.
4.
Experience
in installing network cable and patching.
5.
Knowledge
of security protocols.
6.
Some
knowledge of systems analysis principles.
7.
Disaster
recovery methods.
Behavioral:
1. Strong
leadership skills.
2. Excellent
written, oral, and interpersonal communication skills.
3. Ability
to present ideas in business-friendly and user-friendly language.
4. 
Highly organized, self-motivated,
self-directed, and attentive to detail.
5. Ability
to effectively prioritize and execute tasks in a high-pressure environment.
6. Ethical
skills.