Responsible for the installation, configuration, operation and maintenance of computer systems hardware and software and related infrastructure providing technical expertise in the areas of design, implementation, maintenance and data security as well as disaster recovery planning and execution within the Ministry.
The Systems Administrator is required to help shape, define and manage Information Technology System within the Ministry and provide a secure platform for information sharing. The Systems Administrator I is responsible for the configuration, upkeep and reliable operation of computer systems, especially multi-user computers such as servers. The Systems Administrator I also seek to ensure that the uptime, performance, resources, and security of the computers meet the needs of the users. The officer participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with Ministry/Department goals, industry best practices, and regulatory requirements. The incumbents may undertake core responsibility of programmer which includes analyzing, designing and implementing the development of software applications throughout their life.
The incumbent must ensure consistent system monitoring to verify the integrity of all peripheral and processes and ensure security checks to identify any possible chance of intrusion. The officer is responsible for installing new and rebuilt servers and conducting research on new innovative and automated ways to facilitate systems administration to achieve organizational goals in the most cost-effective manner.
The Systems Administrator consults with the Chief Elections Officer on formulation and implementation of information technology strategies and recommends the engagement of other technical experts where necessary to develop specific systems or carry out specific studies for the Ministry. The incumbent is expected to foster teamwork and display the communication skills required to interact with stakeholders, colleagues and subordinates that is conducive to motivation toward productivity and success in the achievement of set goals and objectives.
1. RESEARCHES, recommends, installs, configures, upgrades and administers hardware and peripherals to achieve operational requirements and project specification including possible automated approaches for system administration tasks.
2. MANAGES computer network, workstations and computer equipment, in order to ensure that software and hardware operate according to specified standards and are effective and efficient as possible.
3. RESEARCHES, designs and writes new or modifies existing software programs ensuring proper analysis of user requirements within the Department and identifies approaches that leverage resources.
4. MAINTAINS systems ownership and access privileges, in order to provide system security and confidentiality and supervises compliance with various software licenses and copyright requirements.
5. BACKUPS file systems and system data to appropriate media, recovery tapes or disks, archives files and purges system of unnecessary data on a daily basis.
6. MONITORS and manages system resources including CPU and disc usage, tape backup systems and response times to maintain operating efficiency; maintain systems documentation and logs and verifying completion of scheduled jobs.
7. ENSURES implementation and maintenance of Information Technology strategic plan, policies, procedures and standards.
8. CREATES and maintains various systems documents, such as manuals and handbooks related to the maintenance, installation, configuration and system standards in order to provide a means of reference.
9. MONITORS networks regularly to ensure system security and availability of all hardware, server resources, systems and key processes to authorized users; investigates and troubleshoots issues reported by users.
10. CREATES approved users accounts, applies access changes and deletes inactive user accounts as per request.
11. COORDINATES with Central Information Technology Office on issues affecting end-users on GOB Wide Area Network such as access privileges, restoration or retrieval of lost, corrupted or archival data etc.
12. ASSISTS with development and implementation of disaster recovery and contingency plans, and ensures plans are kept up to date.
Bachelor Degree in Information Technology or Computer Science and System Administration Certification in Unix, Linux or Microsoft.
Plus
Extensive knowledge of the technical environment and network topology and knowledgeable of windows operating systems and servers, experience in installing network cable patches and knowledge of security protocols and systems analysis principles.
At least (5) years' experience in an Information Technology environment. Excellent analytical, problem solving, interpersonal and project management skills, written and oral communication skills. Experience being part of professional staff and being a trusted resource as a member of a senior level team.